Passaic County, NJ · ~18 min away
Water Damage Restoration in Passaic, NJ
When extraction starts the same day, less drywall gets cut out and the flooring often dries in place. So we run same-day emergency response six days a week, and we keep drying until the meters read dry. Passaic is about 18 minutes out for us.
During Ida in September 2021, parts of Passaic flooded so deep that firefighters worked in more than six feet of water to reach people trapped in cars. After any major storm here, a basement between Main Avenue and the riverbank should get a moisture inspection even if the street looked passable.
A person answers — not an answering service. Closed Saturdays for Shabbat. Covered claims are billed directly to your carrier.
Same-day emergency response
Response promise
6 counties
Northern NJ service area
Totowa, NJ
Locally owned & operated
IICRC Certified
Certification
Local knowledge
What we see in Passaic
The housing stock, the terrain, and the drainage in Passaic all change how we plan a job. Here's what we run into:
The housing stock
Passaic Park's pre-war houses hold plaster walls, oak floors, and finished basements in daily use by large households. Those materials are worth saving and slow to dry, so we meter them to verified dryness before any rebuild starts.
Getting to you
From Totowa the drive comes down through Clifton, about eighteen minutes. We are closed Saturdays for Shabbat and working Sundays, a schedule many Passaic Park families keep themselves.
Water & drainage
The Passaic River forms the city's entire eastern edge, and Clifton is its only land neighbor. Storm sewers discharge toward the river, so when the river runs above its banks the whole city drains slowly and the lowest blocks near the water pond first.
Process
What happens after you call.
Every water loss runs the same way: we ask what happened on the phone, extract the same day, verify the drying with meters, and keep a documented file your adjuster can work from. Here's the short version. The service page covers each step.
- Inspect and map the moisture
- Contain the work area
- Extract the standing water
- Dry the structure
- Clean and treat
- Verify dry and document
Common problems
The problems we're usually called about.
Toilet or tub overflowed
A clean-water overflow still soaks the flooring and the ceiling below it. If the water came from the drain side of the fixture, it is contaminated, and the materials it touched need disinfection or removal rather than drying alone.
Roof leak during a storm
We tarp the opening first so no more water enters, then extract and dry the rooms below. Wet attic insulation holds water against the ceiling drywall and usually has to come out.
Sewage backup in a floor drain
Backups are Category 3 water under the IICRC S500 standard. Keep people and pets away from the area. Our crew works in protective gear, removing the materials the sewage soaked and disinfecting the area with EPA-registered products.
Ceiling stain that keeps growing
The source is usually a bathroom or a pipe run above the stain. We trace the wet area with a thermal camera before cutting, so only the section that is wet gets opened, and we confirm the leak is stopped before drying starts.
Insurance
We work with your insurance, and we bill them directly
- 01
Call us
We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.
- 02
We document everything
We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.
- 03
We bill your insurer directly
We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.
Your deductible is still yours to cover, and we'll tell you that number before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection we'll say which way makes more sense for the damage you have.
Who's showing up
Local and independent, based in Totowa, NJ.
The person on the phone is the person planning the job. We're in Passaic every week.
- IICRC Certified
- Licensed
- Bonded
- Insured
FAQ
Questions we get most.
Does homeowners insurance cover water damage?
Usually, when the cause was sudden and accidental: a burst pipe, a failed water heater, an appliance hose that let go. Policies generally exclude damage that happened gradually, like a slow leak that ran for months, and outside flooding needs a separate flood policy. When we inspect, we document the cause of loss carefully, because that is the first thing the adjuster reviews.
Do you bill my insurance company directly?
Yes. On covered water, mold, and fire claims we bill the carrier directly, so you are not fronting the cost and waiting for reimbursement. You pay your deductible and we settle the rest with the insurer, supported by the photos, moisture readings, and drying logs adjusters ask for. A claim is not required to hire us — many of our residential jobs are paid by the homeowner.
What should I do in the first few hours after water damage?
Stop the water at the main shut-off or the fixture valve if you can reach it safely. If water is near outlets or appliances, cut power to that area at the breaker — never stand in water to do it. Move what you can to a dry room. Then call (551) 414-6202. The sooner extraction starts, the more of the structure and contents we can save.
How fast can you get here?
We dispatch the same day you call, six days a week, from our base in Totowa. Most of our service area is within about 45 minutes. Tell us what you see when you call — standing water, an active leak, a ceiling coming down — and we will tell you what to do until the crew arrives.
Why are you closed on Saturdays?
We are a Shabbat-observant business, so we close every Saturday. The rest of the week, Sunday through Friday, we answer and dispatch the same day. If water is spreading on a Saturday, shut off the main valve, cut power to the wet area at the breaker, and call us — we respond as soon as we reopen.
Service area
Passaic, NJ — Passaic County.
We're about 18 minutes out, six days a week. The homes run to apartment buildings and two- and three-family houses on dense blocks, with larger pre-war single-family homes on the tree-lined streets of Passaic Park. We cover every block, including Passaic Park, the Main Avenue corridor, the Third Ward. Passaic is known for Passaic Park and its fast-growing Orthodox community, Third Ward Memorial Park, and the Main Avenue shopping blocks.
Water Damage Restoration in nearby towns
Emergency? Call first
Water on the floor in Passaic? Skip the form.
Call (551) 414-6202 and we start sorting it out on the phone while the crew loads, six days a week. The form is for anything that can wait a few hours. A person reads it and replies during business hours.
Same-Day Emergency Response. Closed Saturdays for Shabbat.