9 towns · Passaic County, NJ
Water Damage Restoration & Mold Remediation in Passaic County, NJ
Strauss Restoration works from Totowa, which makes Passaic County our home county and our fastest response area. The flood history here is documented back more than a century: the basin's 1903 flood of record put 11.4 inches of rain on Paterson in a single day, and Ida's remnants in September 2021 sent the Passaic River into streets in Paterson and the city of Passaic. Emergency response is same-day, six days a week, and we bill insurance carriers directly on covered claims; no claim is required to hire us.
A person answers — not an answering service. Closed Saturdays for Shabbat. Covered water and mold claims are billed directly to your carrier.
Town by town
Where we work in Passaic County.
Each town has its own page: the housing stock we work in there, the drive time from us, and separate water damage and mold remediation pages for that town.
Services
Every service, everywhere in Passaic County.
Water damage
Reconstruction
Insurance
We work with your insurance, and we bill them directly
- 01
Call us
We answer, ask what happened, and get a crew moving. Same-day emergency response on active water.
- 02
We document everything
We take moisture readings and photos and write up a scope of work before drying starts, so your adjuster has the file from day one.
- 03
We bill your insurer directly
We work directly with your insurance company on covered water and mold claims, so you're not fronting the full cost and chasing reimbursement.
Your deductible is still yours to cover, and we'll tell you that number before any work starts rather than after. You also don't need a claim to hire us. Plenty of our jobs are paid directly by the homeowner, and after the free inspection we'll say which way makes more sense for the damage you have.
Who's showing up
Local and independent, based in Totowa, NJ.
The person on the phone is the person planning the job. The scope, the moisture readings, and the “that can wait” all come from the crew doing the work.
- IICRC Certified
- Licensed
- Bonded
- Insured
FAQ
Questions we get most.
Do you bill my insurance company directly?
Yes. On covered water, mold, and fire claims we bill the carrier directly, so you are not fronting the cost and waiting for reimbursement. You pay your deductible and we settle the rest with the insurer, supported by the photos, moisture readings, and drying logs adjusters ask for. A claim is not required to hire us — many of our residential jobs are paid by the homeowner.
How fast can you get here?
We dispatch the same day you call, six days a week, from our base in Totowa. Most of our service area is within about 45 minutes. Tell us what you see when you call — standing water, an active leak, a ceiling coming down — and we will tell you what to do until the crew arrives.
Why are you closed on Saturdays?
We are a Shabbat-observant business, so we close every Saturday. The rest of the week, Sunday through Friday, we answer and dispatch the same day. If water is spreading on a Saturday, shut off the main valve, cut power to the wet area at the breaker, and call us — we respond as soon as we reopen.
Does homeowners insurance cover water damage?
Usually, when the cause was sudden and accidental: a burst pipe, a failed water heater, an appliance hose that let go. Policies generally exclude damage that happened gradually, like a slow leak that ran for months, and outside flooding needs a separate flood policy. When we inspect, we document the cause of loss carefully, because that is the first thing the adjuster reviews.
Free inspection
Start with a free inspection, anywhere in Passaic County.
Call or send the form. We look, we measure, and you get a straight answer about what the work involves. Sometimes that answer is that it can wait, and we say so.
Same-Day Emergency Response. Closed Saturdays for Shabbat.